For the first time in its 25 year history, the Long Beach Area Convention and Visitors Bureau (LBACVB) has received six distinguished awards from five major meeting trade publications for the Bureau’s professionalism, stellar service and success in working with the city’s hospitality partners.
The publications include: Meetings & Conventions Magazine (M&C), Insurance & Financial Management Meetings Magazine, Meeting News Magazine, Successful Meetings Magazine and Corporate & Incentive Travel Magazine.
Of the six awards, the most significant prize was the Meetings & Conventions “Gold Service Award,” which the LBACVB won for the twelfth straight year.
As a result of this win, Long Beach will be permanently inducted into Meetings & Conventions’ coveted “Elite Hall of Fame,” an honor reserved for visitor bureaus that have achieved 12 consecutive gold service awards. The “Elite Hall of Fame” was established in 1984 and since that time, only 33 visitor bureaus have received this prestigious honor.
The M&C “Gold Service Award” honors convention and visitors bureaus that have excelled in professionalism and dedication in their service to meeting professionals. The magazine’s readers made their selections based on strict criteria including: staff attitude, quality of meeting rooms, food and beverage service, guidance on local attractions and liaison with local venders and services.
Each of the major convention and meeting trade awards were voted on by professional meeting planners through “unaided recall,” meaning each planner chose Long Beach based on their own memory and experience.
“Within our industry, these awards are viewed by professional meeting planners as credible, recognized and highly valued awards, validating our efforts as a community to offer the best customer service to our clients,” said Steve Goodling, President & CEO of the Long Beach Area Convention & Visitors Bureau. “Winning these awards shows that we have achieved and are maintaining our goal of providing superior customer service.”
For further information about the Long Beach CVB, contact Megan Rodriguez at (562) 495-8326.
